A territory can be activated or deactivated depending on the setting you select. Activated means that a route can be assigned to it and the territory will have a True status in the Active column on the Territories page. Deactivated means that it will not be available for use in routing and the territory will have a False status in the Active column on the Territories page.
To activate a route:
1 Select Data > Territories from the main menu. The Territories page appears.
2 Right-click a territory with a False status in the Active Column and select Activate/Deactivate. The status in the Active column will change to True.
To deactivate a route:
1 Select Data > Territories from the main menu. The Territories page appears.
2 Right-click a territory with a True status in the Active Column and select Activate/Deactivate. The status in the Active column will change to False.