Users may encounter situations where the status of a stop needs to be changed manually, instead of having the Stop status updated automatically by wireless communications from drivers.
Note―
The Schedule must be in an execute status.
To change the status of a single stop:
1 On the Routes quadrant, double-click on the route containing the stop to edit.
The list of stops on the route appears in the Route Detail quadrant.
2 Select one stop, right-click on the stop and from the right-click menu, select Manual Status.
The Manual Status dialog appears:
3 Select the order to change.
4 Change the status details using the available fields.
To change the status for multiple Stops:
1 In Route Detail quadrant, right-click on any stop and select Update Actual Amount from the right-click menu.
The Update Order page appears showing all stops for that route.
2 Click Copy Planned to Actual. This function enters values from the Plan to Actual Status column.
3 Click a value in the Status column to display a drop-down menu of status options. Select another status.
4 Repeat previous step for all Orders which need to have status changed.
5 Click Save and Close.