Dispatcher Features

Several dispatchers can work with Route data at the same time, with each dispatcher responsible for specific orders, stops, routes, and drivers. Descartes Route Planner lets organizations divide their working data for each dispatcher using filters set up by the Descartes Route Planner administrator.

When Routes are modified or Unassigned jobs are added to Routes, Descartes Route Planner generates new Route data that includes projected arrival and departure times for the modified Routes. These changes are displayed in several different views, allowing assessment of the changes.

Descartes Route Planner lets dispatchers and drivers communicate throughout the day. Dispatchers send Route information to the driver’s hand-held unit using wireless messaging if it is implemented. Drivers can transmit updated Route information as they complete their work or encounter exceptions. The updated information is used to recalculate Routes using real-time performance. Route displays reflect actual performance, and dispatchers can make adjustments to Routes based on this information.