Resolving Route Violations

Once the Route plan has been created, and while Routes are being executed, users need to check for violations or problems in the Routes. Descartes Route Planner displays alert icons to notify users of any Routes and/or Stops which may have problems.

Icon

Alerts

No Alerts

Missed Window/Time Window Jeopardy

Missed Window

outside the time screen for the Route/activity

Missed Resource Window

outside the time screen for the resource

Time Window Jeopardy

Route/activity scheduled close to the time screen start or end

Capacity

Capacity Exceeded

capacity of the resource has been exceeded

General Alert

Too Many Stops

resource’s distance has exceeded the maximum mileage allowed

Informational Alert

Unresolved Location

latitude and longitude for the activity Location have not been verified

Requirements Not Met

the capabilities of the resource do not fulfill the requirements of the order

Wrong Preferred Route

activity is not assigned to the preferred Route identified by the order

Wrong Route Position

activity is not assigned to the appropriate Route position

Dispatched Out Of Sequence

activities have been serviced out of the scheduled sequence

Dispatched Completed

the Dispatched stop has been completed

Dispatched Untimed

the Dispatched stop is not completed on time

 

Viewing Route Alerts

Viewing Stop Alerts